by James | Jun 20, 2024 | Uncategorized
I often say that there are two types of people in the world—those who have done frontline customer service, and those that haven’t. If you want to see the difference between the two, go out for brunch on Mother’s day. It will quickly become obvious to you which of...
by James | Jun 13, 2022 | Appearances, Uncategorized
I had the pleasure of joining an old friend, Alastair McDermott on his show, the Authority Building Podcast and we had a fantastic time talking about audience building, goal setting, the value of research and how to make it all work within a busy schedule. We dicuss: ...